Learning Resources: FAQs W

Wordpress Integration

What if I already have a WordPress site?

Then you are officially on the cool-side of the internet! What we can do is integrate your site with your OfficeAutopilot account to create Membership sites or Affiliates sites! You can read about this here.

What if I don't already have a WordPress site?

Then you can either go out and get one, or create a site with just a couple clicks(and FULLY integrated) with us! You can read about it here.

How will people sign up for my membership site?

You have to create a signup form! You can learn how to set that up here.

How will I charge for my membership site?

Luckily we integrate with a number of gateways(click our list of gateways) Once you get a gateway, you can put it on an order form and do full payment processing.

What kind of content should I be creating for my membership site?

Content that relates to your business, and content that you can successfully sell. Be sure to consider what marketing strategies you can implement to ensure a successful product launch!

What if I don't actually want to create a membership site? Is the WP integration still for me?

Yeah we have a number of things we can use WordPress for. You can read all about it here.

I use a WP theme, will PilotPress work with my theme?

There are hundreds of thousands of WordPress themes, chances are, we are not compatible with every single one. However if you have issues with your theme and you believe it is caused by our PilotPress plugin, please notify us in support(email to support@sendpepper.com) and we should be able to fix it!

Why it will take a few minutes to several hours for your site to go live on the web?

When adding a wordpress site you technically change the DNS settings(although you never tinker with them), these settings should contain information to be passed on to all the DNS servers in the world which is eventually used to update the DNS servers of the ISP (Internet Service Provider). But this takes time, so there is a delay from the time you actually change the setting and that being effected throughout the world. This is known as DNS Propagation.

Is there anyway to provide instant access to a protected page? For example, if I set a protected page as a thank you page, will the customer be able to gain access as soon as they fill out the form?

Currently no, rules don't fire off immediately, nor are they logged in when they fill out the form. They need to wait for the email that provides their login info, then as soon as they login they gain access.

How do I update Pilotpress if there is a new version?

1. Log into OfficeAutopilot
2. Navigate to admin --> wordpress integration
3. Click the pencil icon next to your integrated wordpress site(or click "Integrate Existing Wordpress Site")
4. Click the "Download PilotPress Wordpress Plug-in" link at the bottom of the
page (Make sure you know the location that the zip file will be downloaded to)
5. Log into your wordpress site as an admin (eg: yourwordpresssite.affcntr.com/
wp-admin)
6. Find the 'plug-ins' menu in your wordpress admin section
7. Click 'Deactivate' next to the pilotpress plug-in.
8. Click 'Delete' next to the PilotPress plug-in
9. Click 'Yes, Delete these files"
10. Click 'Add new' button
11. Click 'Upload’ link and select the zip file that was downloaded earlier.
12. Click ‘Browse’ button to find your zip file and Click ‘Install Now’ button. The
message should state “Plugin installed successfully”.
13. Click Activate Plugin link.
14. You’re now PilotPress Integrated! To confirm, look for PilotPress in your
Wordpress Plugin section.

Is there a list of known WordPress themes/plugins that you guys are not compatible with?

There sure is. It's on our PilotPress Technical Details page (http://wiki.sendpepper.com/w/page/34145706/PilotPress-Technical-Details). Keep your eye on this for any updates on themes we find conflicts with (as well as when we fix issues with themes/plugins). If you suspect a theme or plugin you have may conflict with PilotPress, let our support staff know and we can check it out.

I want to be able to show content on a post/page based on a tag in the contact record of the member. If they don't have access display a message saying what they can do to get access. What can I do to achieve content on a page/post to be blocked based on membership level?

This is exactly what our shortcodes are for.

Available Shortcodes:

[show_if="Level"] for single levels
[show_if has_one="Many, levels"] show if user has at least ONE of these levels
[show_if has_all="Many, levels"] show if user has ALL of these levels
[show_if not_one="Many, levels"] show if user does NOT have at least ONE of these levels
[show_if not_all="Many, levels"] show if user does NOT have ANY of these levels

Then you put the phrase after the tag, and close it with a [/show_if]

How to use Shortcodes:

Say I want to show an offer to upgrade to my "Gold" package for anyone who isn't already a member of that package.  (This example assumes you have a membership level called 'Gold'.)

I'd click 'HTML' mode and type in:

[show_if not_all="Gold"]Hey [First Name], I noticed you're not getting the amazing benefits that our Gold Program offers! Horrors! Click here to sign up now![/show_if]

What will appear on the page for logged in users who ARE NOT 'Gold' members is.. 

Hey Friend (<-their name will be merged here), I noticed you're not getting the amazing benefits that our Gold Program offers! Horrors! Click here to sign up now!

Let us know if you need help with this! :)

What if I don't have a Login page?

If you have Pilotpress installed, you can create a new page and simply enter "[login_page] "(excluding quotes) and that page will then have a login box for users to use.

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